About himanshuonscale

himanshuonscale · ‎12-26-2019

@Zuora-Support I am very surprised that still has not been addressed over the past few years. Is there a technical issue preventing this implementation? Perhaps adding a new boolean parameter to a subscription indicating if the subscription is passed its expiration date? It seems ridiculous that we will need to wait until a customer pays and their method is declined in order to determine if a subscription is expired? https://community.zuora.com/t5/Subscriptions/How-to-find-the-Zuora-subscription-is-expired/td-p/10033 "Expired: The Expired status does not indicate that a subscription has ended. In Zuora, the Expired status is used to identify old versions of a subscription. When you create a Subscription Amendment, you create a new version of the subscription. The subscription information is copied to the new version and the Subscription detail page lets you view all previous versions of the subscription. The status of the previous versions is Expired. Regardless of dates, the previous versions of the subscription will always be Expired and the latest will be 'Active', 'Cancelled' or 'Suspended' (depending on the type of the amendment made). Cancelled: During the subscription term, a customer may decide to discontinue their subscription to your company's services. This customer might want to cancel their subscription effective immediately, on a specific date, or at the end of the current term. To stop billing a customer account, you can cancel the subscription entirely. You can cancel active subscriptions and cancelling a subscription preserves the historical data." Is the only solution to check if every subscription has expired before providing the service to the customer? Meaning, we will have to actively manage the status of a subscription on our end and cancel it accordingly?

himanshuonscale · ‎11-04-2019

Hello, I am trying to retrieve all Parent accounts from Zuora. Is there a way to leverage the Query API to do so? https://www.zuora.com/developer/api-reference/#operation/Action_POSTquery Thanks, Himanshu

himanshuonscale · ‎11-01-2019

Hello, We are looking to add Usage via the REST API as a customer uses our product. Does reporting work properly if the start and end date of Usage is the same? Or should we be tallying up the usage for the month or billing period and then post the Usage to Zuora? Thanks, Himanshu

himanshuonscale · ‎09-25-2019

Hi Yifang, Thanks for the reply! It seems kind of ridiculous to me that a freshly created test tenant environment would have the Orders setting enabled as it doesn't allow you to proceed through the Getting Started guide. The only steps I have taken so far are: creating the test tenant environment, and following the getting started guide. I'm still unsure how to proceed, do I need to disable this Order setting in order to proceed with the getting started guide?

himanshuonscale · ‎09-18-2019

Hi check your credentials / bearer token as well as your headers. I had an error in my credentials which yielded the same message. Double check that it works with a cURL command as well. Hope this helps!

himanshuonscale · ‎09-17-2019

Hello, I am following the Getting Started guide: https://www.zuora.com/developer/quick-start/ I have translated the following curl request to Postman: curl -X POST \ -H "apiAccessKeyId: $your-zuora-username" \ -H "apiSecretAccessKey: $your-zuora-password" \ -H "Content-Type: application/json" \ -d '{ "name":"ABC Unlimited", "currency":"USD", "billToContact":{ "firstName":"Leo", "lastName":"Liu" }, "soldToContact":{ "firstName":"Leo", "lastName":"Liu", "state":"CA", "country":"USA" }, "creditCard":{ "cardType":"Visa", "cardNumber":"4111111111111111", "expirationMonth":10, "expirationYear":2020, "securityCode":"111" }, "subscription":{ "contractEffectiveDate": "2016-10-01", "termType":"TERMED", "autoRenew":false, "initialTerm":12, "renewalTerm":12, "subscribeToRatePlans":[ { "productRatePlanId": "$your-product-rateplan-id" } ] } }' "https://rest.apisandbox.zuora.com/v1/accounts" I enter the ProductRatePlanId and I always receive the following response: { "success": false, "processId": "00EC6587F78B9974", "reasons": [ { "code": 51000010, "message": "Subscription api cannot be used when order is enabled." } ] } I have tried using the Product Id as well. The previous request to get this information is also from the guide: curl -X GET \ -H "apiAccessKeyId: $your-zuora-username" \ -H "apiSecretAccessKey: $your-zuora-password" \ "https://rest.apisandbox.zuora.com/v1/catalog/products" Google also yields no results for the error message, and using cURL yields the same response. Any ideas as to what is wrong or what I may be missing? I have set up a fresh Test Drive Tenant account / environment.

Happy Business Starts Here

Vision

Products

Zuora Central Platform

Products

Zuora Marketplace

Solutions

By Industry

By Role

Customers

Resources

Resources

Subscribed

Support

Company

Re: 'Expired' Subscriptions should display the status as 'expired'

Get list of Parent Accounts

Proper way to add Usage

Re: Unable to create a customer account and subscription

Re: "message": "this resource is protected, please sign in first"

Unable to create a customer account and subscription