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Re: REVPRO ON CLOUD INFRASTRUCTURE MAINTENANCE: Q3 AUG/2019

Naveen
Zuora Staff

Sandbox:   10/Aug/2019 at 19:00 Hrs until 11/Aug/2019 02:00 Hrs PT.
Production: 17/Aug/2019 at 19:00 Hrs until 18/Aug/2019 02:00 Hrs PT.

 

Following activities will be carried out during the maintenance window 

 

  1. Infrastructure security updates and patching.
  2. Infrastructure resource rebalancing and database defragmentation.
  3. Updates to App Clusters. 
  4. JDK Upgrade.
  5. Maintenance on SFTP Endpoint.

IMPACT
During this window Revpro systems won`t be accessible, Please plan your work accordingly.

8 Comments
skatdare
Tutor
Will APIs be up and running or it will be also down? What happens to jobs scheduled within Revpro? Do they execute after maintenance window is over?
Prem
Zuora Staff

Hi  Skatdare,

 

   Apologies for the delayed response, Here is the information you requested.

 

    Q : Will APIs be up and running or it will be also down?

    A : API also will be down during maintenance.

 

    Q : What happens to jobs scheduled within Revpro?Do they execute after maintenance window is over?

    A : If the job is not running when system is brough down it will be start automatically once the system is up .

 

skatdare
Tutor
So any in progress jobs within Revpro will get killed mid flight when you take the system down?
Prem
Zuora Staff

Hi Skatdare

   

     Yes, The job will be killed .

 

 

Prem
Zuora Staff

 

   As per the schedule we will start the maintenance on 10/Aug/2019 at 19:00 Hrs PT, We will update here once the maintenance has been completed.

Prem
Zuora Staff

 We have completed the Sandbox maintenance successfully.

Prem
Zuora Staff

As per the schedule we have started the production maintenance, We will update here once the maintenance has been completed.

Prem
Zuora Staff

We have completed the production maintenance successfully.