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"End of Last Invoice Period" value is not visible for field "Cancellation Effective Date"

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Zuora Support

"End of Last Invoice Period" value is not visible for field "Cancellation Effective Date"

When trying to create a cancellation Quote ," End of Last Invoice Period" value is not visible as an option under "Cancellation Effective Date" which is of Datatype Picklist

 

"End of last Invoice Period" value is already added in list of "Selected Values" for the Record Type of Cancellation Quote

 

This can be verified by navigating to Setup ->Objects ->Quote ->Record Types

 

Select "Cancellation" Record Type and select edit next to "Cancellation Effective Date" field

 

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1 REPLY 1
Zuora Support

Re: "End of Last Invoice Period" value is not visible for field "Cancellation Effecti

Review the Subscription in Zuora tenant for which Cancellation Quote is being created


By design, if there are no invoices generated in relation to this subscription, the option for "End of last invoice period" is not available for selection






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