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[known Issue] Cancellation Default value Plugin didn't set value for Cancellation Effective Date

Raghav
Zuora Support

[known Issue] Cancellation Default value Plugin didn't set value for Cancellation Effective Date

Known Issue: Customer tried to set the default value for Cancellation Effective Date with "End of Current Term" using the cancellation default value plugin but the value didn't get updated. 

 

Based on the engineering team's investigation, the reason why the default value is not populated is that the EndDate value shown in the UI is a value that is queried out of Zuora, and shown only to an end-user in the UI. We'd have to enhance the plugin in order to allow the same behavior in Apex

 

Status: Engineering team is aware of the issue, ETA is still under discussion.

 

Internal Reference Number: COM-15145






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