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YOU CAN NOT CHANGE THE PRICE BECAUSE DISCOUNTING IS DISABLED

Hello,

We are trying to drop an order with a product with an overwritten price, and we'll see the error slip:

 

Update failed. First exception on row 0 with id a0z9E000001y95VQAQ; First error: CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY, zqu.QuoteRatePlanChargeTrigger: execution of AfterUpdate

 

Caused by: System.DmlException: Update failed. First exception on row 0 with id a0u9E000006dpZ0QAI; First error: CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY, zqu.QuoteChargeTrigger: execution of BeforeUpdate

 

Caused by: zqu.ZForceUtils.ValidationException: You can not change the price because discounting is disabled.

 

Can you check it out?

1 REPLY 1
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Zuora Support

Re: YOU CAN NOT CHANGE THE PRICE BECAUSE DISCOUNTING IS DISABLED

Hi @Raffaele,

 

It is possible that Disable Additional Price Discounts option is enabled in your Salesforce org.  You can disable this option to apply discount to your quote rate plan charge.



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