In a specific scenario, products charge trigger day is set to Upon Service Activation, but when orders enable, charges are now triggering based on the Contract Effective Date when sent to Zuora.
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Re: With Orders enabled, products Charge Trigger Day set to Upon Service Activation not working.
Thanks for solving this for me!
Anyone who is upgrading to Orders and relies on the Service Activation Date to calculate Quote Totals properly, please be aware of this issue before you upgrade.
My solution was to build a Process Builder that set the Service Activation Date, Contract Effective Date, and Term Start Date on the Quote Amendment to match that of the Parent Quote. This worked for me because for my use case, I will always have the same dates for each charge. If you want the flexibility of having different dates for each charge, see Jyoti's note above about setting these during the product selection process.