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User can't click 'Base Products' Guided Selling step While creating Quote

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User can't click 'Base Products' Guided Selling step While creating Quote

Problem:

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Some users from a certain Profile cannot click on  "Base Products" step in Guided Selling. Nothing happens when thsi step is clicked 

 



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1 REPLY
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Re: User can't click 'Base Products' Guided Selling step While creating Quote

Solution:

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In enabling the Browser console, the following error was noticed 

 

 Uncaught TypeError: Cannot read 
> property 'innerHTML' of undefined at EditQuoteProducts?cr… 
> xxxxxxx&clc=0:422 

 

This is from where the error was thrown

 

FormatObject.date =
$jq("span[data-id='format_date']").children("span[id*='format_date_value']")[0].innerHTML.replace('1960',
'year').replace('12', 'month').replace('10', 'day');
FormatObject.currency =
$jq('<div/>').html($jq("span[data-id='format_currency']").children("span[id*='format_currency_value']")[0].innerHTML).text();
FormatObject.number =
$jq('<div/>').html($jq("span[data-id='format_number']").children("span[id*='format_number_value']")[0].innerHTML).text();

 

After granting permission to  Object  Format Object and its fields to the user profile, the problem was resolved



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Help others find answers faster by accepting my post as a solution √