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Understanding Z360 Sync and ZQuote

Question or Problem Statement:
What are Z360 Sync and ZQuote and what are they used for?






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Support SME
Support SME

Re: Understanding Z360 Sync and ZQuote

Solution:

With ZQuote App, we can send a quote to a Zuora tenant to have a quote been a subscription, the direction is from a SFDC org to a Zuora tenant, we named this as "Push". With Z360 Sync App, we can sync the Zuora tenant records(e.g. billing account, subscription, invoice, payment) back to a SFDC org, the direction is from a Zuora tenant to a SFDC org, we named this as "Sync". So that we can review those records directly in SFDC directly no longer need to login to a Zuora tenant, or renew/amend the subscriptions in SFDC then send the renew/amend quote to a Zuora tenant to create the renew/amend the subscriptions in a Zuora tenant. So the cycle is:
Zuora tenant ⇄ SFDC

 

Supporting References:

https://knowledgecenter.zuora.com/CA_Commerce/E_Zuora_360/A_Zuora_360_Introduction

https://knowledgecenter.zuora.com/CA_Commerce/C_Zuora_Quotes/M_Working_with_Quotes






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