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SF Search Limitations - Invoice Records

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Z-Support SME

SF Search Limitations - Invoice Records

Problem:

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When I search for Invoice Records in Salesforce, the Global Search seems to only work if I type out the full "INV00040951" characters. It seems the Invoice should pull up if I search "40951." Is this a known Zuora limitation?

 



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1 REPLY
Z-Support SME

Re: SF Search Limitations - Invoice Records

Solution:

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This is a known limitation on Salesforce Global search

This behavior is as expected when the leading number for the search items are ZERO's.

For example, if there is a leading 0 in the name such as 00000048. If you only search for 0048 there will be no records returned since the leading 0 is part of the name.

If you have records not being returned and you think there are leading 0s. It might be better to use a list view or report and use the contain as function as a filter in order to find the record.

There has already been an idea submitted regarding this request to make partial number search available.

 

https://success.salesforce.com/ideaView?id=08730000000Di0FAAS



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