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Zuora Support

Quote Metrics sub total does not show the right data

Problem - As per the document below sub-total shows the quote subtotal for the specified billing periods, excluding discount charges and taxes.

Quote Metrics

 

In this specific case customer had only one Recurring charge on the quote with $360 Fee. The Sub-total was not showing $360 but less. 






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1 REPLY 1
Zuora Support

Re: Quote Metrics sub total does not show the right data

Solution - In this specific case the customer was expecting to see the sub-total as $360. When I went to Zuora and navigated to the their Product Rate Plan Charge, I saw that the charge was taxable and it was tax inclusive as shown below. 

 

Screen Shot 2019-02-08 at 11.34.31 AM.png

 

This means that $360 has the tax added to it which needs to be removed when calculating sub-total. When I checked the tax code in Zuora billing, I saw that the tax was 6.75% which brings the subtotal down by ($360*(6.75/100)).






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