Quantity exceeds the charge's min quantity

[vu_phan]

I'm using Bundling.  When adding a specific product to a quote in the product selector, I'm getting the following error.

Quantity exceeds the charge's min quantity 1

1 is the product rate plan charge's Minimum Quantity.  Can you please let me know what causes the issue?

[vu_phan · Accepted solution]

There are two possibilities.

• The product rate plan charge's Default Quantity is less than Minimum Quantity. Please make sure that Default Quantity ≥ Minimum Quantity.
• For Volume Pricing and Tiered Pricing, the product rate plan charge's Default Quantity is less than Tier 1's Starting Unit. Please make sure that Default Quanity ≥ Tier 1's Starting Unit.

[vu_phan]

Another possibility is that Minimum Quantity is not set but Default Quantity = 0.  Quote Rate Plan Charge object has a validation rule, Quantity_must_greater_than_0, which requires quantity ≥ 1.  In this case you need to either empty Default Quantity field or set it to ≥ 1.