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I'm using Bundling. When adding a specific product to a quote in the product selector, I'm getting the following error.
Quantity exceeds the charge's min quantity 1
1 is the product rate plan charge's Minimum Quantity. Can you please let me know what causes the issue?
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There are two possibilities.
- The product rate plan charge's Default Quantity is less than Minimum Quantity. Please make sure that Default Quantity ≥ Minimum Quantity.
- For Volume Pricing and Tiered Pricing, the product rate plan charge's Default Quantity is less than Tier 1's Starting Unit. Please make sure that Default Quanity ≥ Tier 1's Starting Unit.
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There are two possibilities.
- The product rate plan charge's Default Quantity is less than Minimum Quantity. Please make sure that Default Quantity ≥ Minimum Quantity.
- For Volume Pricing and Tiered Pricing, the product rate plan charge's Default Quantity is less than Tier 1's Starting Unit. Please make sure that Default Quanity ≥ Tier 1's Starting Unit.
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Re: Quantity exceeds the charge's min quantity
Another possibility is that Minimum Quantity is not set but Default Quantity = 0. Quote Rate Plan Charge object has a validation rule, Quantity_must_greater_than_0, which requires quantity ≥ 1. In this case you need to either empty Default Quantity field or set it to ≥ 1.
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