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Exception occured while getting the charge and tier information from Zuora

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Zuora Staff

Exception occured while getting the charge and tier information from Zuora

Question or Problem Statement:
I got the following error when trying to amend an existing Quote through Zquotes/SFDC.

Error(s) occurred while submitting the page. The error details are:
Exception occured while getting the charge and tier information from Zuora. Try again.: ZQSubscriptionMgr.getquoteplancharges: Get quote charge from Z-Billing failed.:zqu.zApi.zApiException: Server Exception: <?xml version='1.0'

encoding='UTF-8'?><soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" ><soapenv:Body><soapenv:Fault

xmlns:fns="http://fault.api.zuora.com/"><faultcode>fns:INVALID_FIELD</faultcode><faultstring>invalid field for query:

RatePlanCharge.listpricebase</faultstring><detail><fns:MalformedQueryFault><fns:FaultCode>INVALID_FIELD</fns:FaultCode><fns:FaultMessage>invalid field for query:

RatePlanCharge.listpricebase</fns:FaultMessage></fns:MalformedQueryFault></detail></soapenv:Fault></soapenv:Body></soapenv:Envelope>:  (zqu)



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Accepted Solutions
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Zuora Staff

Re: Exception occured while getting the charge and tier information from Zuora

Solution:
Support List Price of Recurring Charge on Its Own Price Base and the ListPriceBase field is only included in WSDL 67 and higher.
Go into ZQuote > Zuora Config > Zuora Connection Settings > update your WSDL version to 67 or higher.

Supporting References:
https://knowledgecenter.zuora.com/AA_Whats_New/BA_Zuora_for_Salesforce_Quotes_Release



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1 REPLY 1
Highlighted
Zuora Staff

Re: Exception occured while getting the charge and tier information from Zuora

Solution:
Support List Price of Recurring Charge on Its Own Price Base and the ListPriceBase field is only included in WSDL 67 and higher.
Go into ZQuote > Zuora Config > Zuora Connection Settings > update your WSDL version to 67 or higher.

Supporting References:
https://knowledgecenter.zuora.com/AA_Whats_New/BA_Zuora_for_Salesforce_Quotes_Release



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Help others find answers faster by accepting my post as a solution √

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