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Error Displayed When Opening a Quote in SalesForce

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Error Displayed When Opening a Quote in SalesForce

 

I'm getting an error that contains the following

 

 

 

Unexpected character ('<' (code 60))

 



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Zuora Alumni

Re: Error Displayed When Opening a Quote in SalesForce

There are many cases where this can happen

 

Failed to invoke future method 'global static void refreshEntitlementPermission()' on class 'zqu.RefreshCustomSettingSchedulable' for job id '7075700003cvB4s'

All of these are seemingly unrelated, except they all use the configured user to connect to Zuora

 

In some rare cases, the error being returned is in HTML the beginning of which contains a 

<

 

while this may not always be the case, check your configured connection settings in both 360 sync and Quotes > Connection Settings and make sure the api user's credentials have not expired, or is locked out.

 

if this is not the reason, then please open an issue with Global Support



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Zuora Alumni

Re: Error Displayed When Opening a Quote in SalesForce

There are many cases where this can happen

 

Failed to invoke future method 'global static void refreshEntitlementPermission()' on class 'zqu.RefreshCustomSettingSchedulable' for job id '7075700003cvB4s'

All of these are seemingly unrelated, except they all use the configured user to connect to Zuora

 

In some rare cases, the error being returned is in HTML the beginning of which contains a 

<

 

while this may not always be the case, check your configured connection settings in both 360 sync and Quotes > Connection Settings and make sure the api user's credentials have not expired, or is locked out.

 

if this is not the reason, then please open an issue with Global Support



If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √

View solution in original post