Zuora CPQ Ideas

praveenkumar · ‎02-22-2017

Payment and invoice payment objects sync from Zuora to Salesforce. Payment object is parent and invoice payment is child. There is a Field on payment object,Zuora_ AppliedInvoiceAmount_c that is Rollup summary field which is roll up from applied amount from invoice payments Object. Now, when a Payment record is created on Zuora, it syncs over to salesforce , BUT the rollup summary field Zuora_AppliedInvoiceAmount_c value is zero until the Invoice Payment records are sync from zuora . we are looking for another field or replacing rollup summary field with standard field in sfdc which value is directly sync by applied amount field from zuora instead of rolling up from invoice payments. Thanks.

yamamoto-n · ‎02-16-2017

When inserting or updating more than 101 products, the following error occurs. 727 CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY zqu.ProductTrigger: System.LimitException: zqu:Too many SOQL queries: 101 Since I think that salesforce governor limits can be avoided by only 1 SOQL query and 1 update statement is executed, I would like to fix the trigger. - Reference System.LimitException: Too many SOQL queries: 101 https://help.salesforce.com/articleView?id=000181404&language=en_US&type=1 Now if this trigger is invoked with a single Account record or up to 200 Account records, only 1 SOQL query and 1 update statement is executed. https://developer.salesforce.com/page/Best_Practice:_Avoid_SOQL_Queries_Inside_FOR_Loops

jfimbres · ‎02-15-2017

Even though a one time charge is not technically renewed, it remains on the latest renewal version after sending to Zuora. It appears that the user in Salesforce has to drop the One Time Charge even though it cannot be renewed before sending to Zuora. Is that the expected behavior or should the system not have it in the latest version of the subscription after sending to Zuora and post renewal?

jfimbres · ‎02-15-2017

On a Renewal Quote, the Quote Rate Plan Charge (QRPC) Sub Total fields do not update when they are straight renewals. Rather we just see the Subscription Sub Total update. I am expecting the sub-total on the QRPC to populate. The reason this is important is that we report on the impact by product which would be reporting on QRPC sub totals.

jfimbres · ‎02-15-2017

There doesn't appear to be a way to capture the Quote Rate Plan Charge (QRPC) sub totals that impact the cancellation. Rather we just see the Subscription Delta TCV. I am expecting the sub-total on the QRPC to populate and roll up to a sub total amount. The reason is that we report on the impact by product or service cancelled and that is the QRPC.

njcolletti63 · ‎02-15-2017

Scenario: Account currently has a subscription that is Evergreen. Upgrade to a new product tier along with a move into a termed subscription is being proposed. Quote created that sets the Initial Term to 12 months, and old tier product removed and new tier product added. Delta TCV shows as $0.00, Delta MRR has a value of $1235.00. Zuora support indicates that the Delta TCV is $0.00 because the original subscription does not have a term end date since it is Evergreen so no calculation can be made for the Delta TCV. My understanding of a Delta TCV is that is should show the difference between the original subscription and the quoted subscription changes. If the current subscription is Evergreen, and the Quote results in the subscription being Termed, why wouldn't the Quote Metrics calculation take this new term into consideration. Additionally not including the discounts that are recurring in the Delta MRR and Delta TCV is also misleading and should be part of this calculation as well. My sales team are paid on the Delta TCV when amending/renewing a subscription. To have the Delta TCV to remain at $0.00 requires that someone else now has to do the work of what the computer should be doing by manually calculating the Delta TCV value. Has anybody else had issue with the Quote Metrics and the calculations that are being done.

shale · ‎02-15-2017

Makes sense that this should be an option

kat · ‎02-15-2017

Hi, Since the default Zuora Perimission set provided in the package Zuora for Quotes is required for all Zuora Enabled users we have it enabled for all people but unfortunately we would like to restrict it so people are not able to delete quotes but since the permission set is overriding the profile settings we don't have any ability to do so.

jfimbres · ‎02-13-2017

When renewing a subscription that had a recurring charge with specific end date prior to the subscription term end date, the renewal experience appears to allow you to renew the specific end date even though the Specific End Date is hard coded and technically you can't renew an expired charge. Would rather the behavior be that the end user cannot renew the product rather than have to drop and add a new one. Similar behavior to the One Time Charge. It won't let you do anything to the One Time Charge. In this case, our sales reps would just add a new charge rather than dropping and adding the same charge. Let me know if you need more information.

MaggieL · ‎01-31-2017

It is a best practice in software development to not catch all generic exceptions as in try{ // apex code that calls zqu global methods } catch (Exception e) { // handle and/or rethrow, etc. } However I find with many of the methods I call non-global exceptions are thrown which I am unable to catch such as try{ // apex code that calls zqu global methods } catch (zqu.zApi.zApiException e) { // Will not compile // handle and/or rethrow, etc. } It would be best if the Zuora for Salesforce code handled it's internal exceptions and exposed a global exception that developers can catch when necessary.

mruestes · ‎01-26-2017

In the Salesforce Invoice and Payment object it would be great to have a field indicating if the invoice or payment is related to a renewal, a new customer, an upgrade, etc. This field is very typical on opportunities but we lose track when we look into invoices and payments.

grayjoa · ‎01-11-2017

When using the Salesforce CPQ connector, for each pricebook that a product has a price defined, a new product rate plan is created in Zuora, however there is no way to identify which rate plan is for which currency or location or region apart from using the pricebook name. From a web portal perspective that makes it difficult to rknow which price to return based on the customers location. It would be good if we could have a custom field, possibly on the price book, that could sync to the Zuora PRP that could be ued by a web portal to filter the correct rate plans.

grayjoa · ‎12-14-2016

It would be nice to have a PDF quote template for cancellation quotes. Some customers need them so they can get a customer to sign that they agree to cancel.

grayjoa · ‎12-12-2016

It would be great to have the ability to have a Salesforce CPQ quote contracted using an automated process. Currently the code to create the billing account in Zuora when the quote is contracted is not exposed. If this could be exposed to automate this process this would be very helpful to save manual steps during the quoting process.

kat · ‎12-05-2016

The existing button on quote 'Update Zuora Account Details' works well for Payment fields and contact fields but there is no possibility for us to add the Account Name

mattbaker · ‎11-24-2016

Requirement for the PaymentMethod.TokenID in ZFSF Z360 Sync, to allow customer to pull-back summary of card details. Reference/search within gateway.

Jeffrey · ‎11-17-2016

I would like the support of Lookup fields to work properly on charges in the Product Selector when using zqu__DisplayChargeFields.

Jeffrey · ‎10-26-2016

Currenty, a Charge Option relates to a single currency and pricing. It is cumbersome for a user to be creating multiple Charge Options manually for every currency. Can we either make this object structure similiar to Product Rate Plan Charge and Tiers to support multiple currencys and the Charge Table that is displayed for the Product Rate Plan Charge, OR create a UI to similar to the Charge Table but have it support Charge Option? Another ask is to support an in-line discount override instead of only being able to specify the price override.

MaggieL · ‎09-13-2016

The current fieldset "Zuora__fields_for_select_billing_account_compon" used on the Quote Enhancement does not display any custom fields that are put into the field set. This would be very useful in showing our users the differences on an account when there are multiple billing accounts associated with the salesforce account. We have multiple billing accounts for a single SF Account when there are disparate tax company codes. The tax code is not currently supported in 360 sync so we had to create a custom field to hold the information. However we cannot display it.

madisonwaterman · ‎09-09-2016

So Zuora is partnered with Docusign to bring full integration between Zuora, SF, and Docusign surrounding the quote object. Unfortunately they don't provide support surrounding the amendment object, meaning that amendments within Zuora cannot be sent from Salesforce using Docusign. This doesn't seem like it should be very different than the integration with the quote object, but after hours of trying to come up with a solution, my Docusign tags aren't picking up the data from the amendment object in the same way they are from the Quote object; it looks like it's not picking up any data at all. If anyone has done this before or has any suggestions, please let me know!

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Zuora CPQ Ideas

Replacing Zuora_AppliedInvoiceAmount_c Rollup summary field

727 CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY zqu.ProductTrigger:

Salesforce and One Time Charge on a Renewal from Original term

Salesforce and Renewal quote Quote Rate Plan Charge Sub Totals not updating when straight renewal

Cancel Subscription and Quote Rate Plan Charges sub total impact

Calculate Delta TCV on Quote's Term End Date in Amendment Quote

product rate plan name alphabetizing

Possibility to disable Quote deletion

Renew Recurring Charges with Specific End Dates - appears to be possible even though it is not

Expose global exceptions for global methods

Invoice/Payment type (renewal, upgrade, new, etc)

Add an option to have a custom field on price book to sync to Zuora's product rate plan

Ability to have a PDF of the quote for cancellation quotes

Add ability to create and submit Steelbrick Contract to Zuora via API

Account name doesn't get sync from Salesforce

PaymentMethod.TokenID needed in 360 sync (Z4SF)

Support Lookup field type in the Product Selector on Quote Rate Plan Charg (Display Charge Fields)

Support discount overrides and multiple currencies for the Product Rate Plan Charge Option

Allow Custom Fields on Account Fieldset on Quote Enhancement page

Docusign Amendments in Salesforce

Ability to update ListPrice on the QuoteRatePlanCharge Object to allow discounting

Replicate Zuora subscription rate plan table in Salesforce

Display the Tiered Pricing table in Quote PDF