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Zuora Opportunity name field does not support certain characters

Zuora Opportunity name field does not support certain characters

It was suggested by Zuora support to log this as a feature request.

 

It turns out that the field that Zuora maps to Opportunity name cannot handle certain characters and returns a fairly unhelpful error: Message: Oops, internal error occurred, please try it again, and if it still doesn't work, please contact Zuora support.;

 

In our case it was because we had an opportunity that contained the Turkish character Ş. (Looks like Zuora fails the Turkey test: http://www.moserware.com/2008/02/does-your-code-pass-turkey-test.html)

 

If a Zuora field is mapped to a Salesforce field, it would be great if they were of the same type, size and supported the same characters.