Happy Business Starts Here

Zuora Announcements

Latest News about our Company and Products

138 Views
0 Comments

At Zuora we value our developers and want to make sure that we are giving you the best experience possible.  To that end, today we are announcing our new API policy, which will make it easier for developers to work with our APIs

Read more...

  • Announcement
321 Views
1 Comment

Zuora Global Support’s number one goal is to provide you with world-class support. When visiting our Support Center, you can now search for answers from our knowledge base articles in the Knowledge Center, Community, Developer Center, and University.  

Read more...

  • Announcement
172 Views
0 Comments

Zuora has entered a new, strategic partnership with Stripe. As the leader in subscription management, we’ve decided to deepen our partnership and enhance our integration with a leading payments platform in Stripe so that current and future joint customers can truly get the best of both worlds. This partnership will also entail more alignment between our product teams as we elevate Stripe to become one of Zuora’s preferred payment partners. 

Read more...

  • Announcement
128 Views
0 Comments

Exclusive Zuora Customer Live Webcast - November 17th, 2020

Read more...

191 Views
0 Comments

If you’ve ever been to a Zuora Subscribed event, you may have visited the “Learners’ Lounge” where attendees chat with fellow Zuora users, product experts, and Zuora SMEs. Live events and conferences are on hold this year, but that doesn’t mean that the conversations have to end.

Read more...

159 Views
0 Comments

You can now provide feedback in the Knowledge Center and Developer Center using a new Feedback button.

Read more...

  • Announcement
124 Views
0 Comments

I’m excited to announce Zuora’s new advocacy program which has been created just for you - our customers. As a program participant, you’ll not only be able to connect with future Zuora customers but also have access to our award-winning marketing team and some additional perks along the way! 

Read more...

  • Announcement
734 Views
0 Comments

Starting September 30th, 2020, we will be changing our payment processor for ACH collections. Our new processor, GoCardless (Company ID 0514670203), will be processing all ACH collections from this date. You can read their privacy notice at gocardless.com/privacy.

Read more...

3296 Views
0 Comments

Zuora’s U.S. Support Team has been recognized by International Business Award for “Customer Service Department of the Year” for 2020.

Read more...

  • Announcement
464 Views
0 Comments

I’m excited to announce native ramp deals, an enhanced Orders experience, and Orders harmonization are now generally available! 

Read more...

592 Views
0 Comments

The Zuora Documentation team just published a new set of API guides that cover 18 API use cases. You can find the new API guides at https://www.zuora.com/developer/api-guides/

Read more...

  • Announcement
571 Views
0 Comments

The Zuora Community has had nearly the same look since we launched in 2016, and now we thought we’d give it a small makeover.  Our product line has expanded significantly since then, and we want you to be able to seamlessly navigate, find solutions, share ideas, join user groups, and more.

 

Here are some things you’ll see with our redesign:

Read more...

  • Announcement
715 Views
0 Comments

In times of unpredictability, we have seen countless subscription companies like yours make decisions to do what’s best for your subscribers.  What we’ve observed is both uplifting and promising.  Not only have you proven that the subscription model is resilient, but also as a community, you put your customers first.

 

To continue to help you put your customers first, we’re excited to announce the launch of the Next Generation Zuora Central Platform, empowering you with a standard set of tools to make it faster and easier for you to extend Zuora application functionality.

Read more...

663 Views
1 Comment

As companies adjust to COVID-19, revenue is a lagging indicator of the impact on your business. It’s now as important as ever to report on these impacts accurately so that you can leverage this data to make strategic financial decisions.

 

For customers using Zuora Revenue (formerly known as RevPro), there is an array of data and reports available to help you understand and analyze the data. In this session, we’ll show you how to use this information.

Read more...

570 Views
0 Comments

We plan to roll out a federated search in the Knowledge Center tomorrow (May 8). When you visit the Knowledge Center, you’ll be able to search across the Knowledge Center, Zuora Community, and API Reference.

Read more...

  • Announcement
1204 Views
0 Comments

Today, we are excited to announce that Zuora Revenue, powered by RevPro® is now generally available for purchase!  Zuora Revenue is a new release of the product formerly known as RevPro. 

Read more...

750 Views
1 Comment

We are launching Zuora Revenue, the latest release of RevPro, which will be generally available for all our existing and new Zuora Billing customers on April 15th.

Read more...

1502 Views
4 Comments

As the coronavirus (COVID-19) continues to spread, we’re seeing trends in how subscription companies are reacting and adapting for their customers. What we’ve observed so far is both uplifting and promising that the wider subscription community can learn from one another in this situation.  To bring the Subscribed community together, we’re hosting a series of Customer Webcasts and Open Office Hours for Zuora customers on timely topics.

Read more...

1604 Views
0 Comments

We have three priorities guiding our decisions during this time of uncertainty with COVID-19: to keep our employees safe, to continue to serve our customers and partners, and to do our part in preventing the spread of the virus. Here are some answers to questions from our customer community.

Read more...

  • Announcement
663 Views
0 Comments

As of Sept 2019, we introduced the capability to remove the dependency of generating Order Metrics from the creation of the Order itself.

Read more...

  • Announcement
662 Views
0 Comments

We now have an area in the Zuora Community where you can discuss everything related to all of our administration and development tools that allow you to administer, customize, extend, or integrate with Zuora. These forums will include conversations around sharing best practices, use cases & solutions, and more.

Read more...

  • Announcement
665 Views
0 Comments

We just upgraded our Knowledge Center to a new responsive version. Texts, tables, and images in Knowledge Center articles are now automatically optimized for different screen sizes.

Read more...

  • Announcement
2010 Views
3 Comments

04/17/20 Update: “The effective date of the requirement to support an enhanced descriptor for the first transaction at the end of a trial or discounted promotional period will be postponed to 17 April 2021. Acquirers do not need to submit waiver requests for delaying implementation of the enhanced descriptor during this time.” 

Read more...

  • Announcement
600 Views
0 Comments

On average, the Zuora Community sees about 24,000 visits and close to 2500 searches each month. There’s a ton of helpful content here, and we’re here to help you find the right post as soon as possible so that you can get your answer or add onto an existing question.

 

To help streamline the Community’s content in search results, we’re introducing pre-defined labels and are disabling post tags.

Read more...

  • Announcement
622 Views
0 Comments

Until now, maintenance notifications have been posted in the Release Notifications area in Community.  All Zuora maintenance notifications will now be two new areas: Maintenance Notifications and RevPro Notifications.  

Read more...

  • Announcement
383 Views
0 Comments

The Zuora Community is here to help make you successful by asking and receiving answers to questions, share your use cases with our product teams to influence the product roadmap, and join user groups to discuss topics with others who share your role or level of expertise.

 

But what about discussions beyond your day-to-day tasks such as scaling your career as a Zuora expert in your field?

Read more...

  • Announcement
408 Views
0 Comments

Very rarely can you get an exclusive 45-minute 1-on-1 mentor session with a Zuora product expert, and we’re providing that resource for FREE at Subscribed London. 

Read more...

683 Views
0 Comments

At Zuora we value all our customers, and we strive to give you the best experience possible. If you feel that your case needs immediate attention, please escalate your ticket using our Escalation Process, which will bring visibility to your ticket within our Support Organization. 

Read more...

354 Views
0 Comments

Come celebrate our Summer 2019 Product Launch with demos, drinks, snacks and good company.

Read more...

400 Views
0 Comments

We understand that not everyone could attend Subscribed San Francisco in early June to hear the latest news with our products. That’s why we’re bringing part of Subscribed SF to you in our Summer 2019 Product Launch Webinar where we’ll reveal the latest with the Zuora Central Platform, Subscriber Portal, Collect and more.

Read more...