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Suspended subscription and its dates?

Hi Zuora team, 

 

When I suspend a subscription, how does the subscription dates changed?

For example, I created a termed subscription with following trigger dates.

  • Termed Subscription
  • Initial Term : 24 months
  • Auto Renew : true
  • Renewal Term : 12 months
  • CED, SAD : 1/1/2017
  • Term start date : 1/1/2017
  • Term end date : 12/31/2019

If I suspend this subscription from 6/1/2017 for 6 month and activate it back after 6 month, will it change the term end date to 6/31/2019? OR will it stay the same as initial term end date (12/31/2019)?

1 REPLY 1
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Zuora Engineering

Re: Suspended subscription and its dates?

The term end date stays same ((12/31/2019). There will no charge fee from 6/1/2017 to 11/30/2017.