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Hi
We bill our customers in advance for products and/or users on a subscription. We also invocie the customers quarterly
If we are gonna make a campaign products for 10 % discount on addon sale for a spesific time only for customers that dont have this type of product.
How should we set up the Time and frequency of charge on this products so the ndiscount stops when it should?
For example
We have invocied the recurring for the periode 01.05.18-31.07.18.
Then later on the customer buys the new product with 10% dicsount for the periode 01.06.18-31.08.18.
We have tried som diffrent setup but every outcome is that they are not getting the correct discount .
The first invoice should be for the periode 01.06.18-31.07.18 with 10 % discount
then on the next recurring it should be: 01.08.18-31.08.18. with 10% discount and 01.09.18-31.10.18. witout discount.
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Hi,
Not sure if you still need feedback on this but you could achieve this using the Charge Overrides. We use orders in our instance and when you add a product and its charges to an order you have the possibility to set the effective dates for each charge.
In our case you create an order which either creates a subscription or adds a product. Once you have added the Product Rate Plan to the Order and clicked "Add Product" you come to an overview on the order. If you click "More details" on the Charge you can under "Timing and frequency" set "Trigger Condition" to "Upon a specific Date" and "End date" to "Specific end date" and set the dates that you want. This gives you full flexibility to set the effective dates of the charge.
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Re: Percentage Discount for a specific time only
nobody has any idea?
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Re: Percentage Discount for a specific time only
Hi @peterscheen it's possible to define how long a discount should be applicable for by using the End Date charge-level setting, please see my screenshot below.
More on this: https://knowledgecenter.zuora.com/CB_Billing/WA_Dates_in_Zuora/D_Product_Catalog_Dates%3A_Product_Ra...
If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √
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Hi,
Not sure if you still need feedback on this but you could achieve this using the Charge Overrides. We use orders in our instance and when you add a product and its charges to an order you have the possibility to set the effective dates for each charge.
In our case you create an order which either creates a subscription or adds a product. Once you have added the Product Rate Plan to the Order and clicked "Add Product" you come to an overview on the order. If you click "More details" on the Charge you can under "Timing and frequency" set "Trigger Condition" to "Upon a specific Date" and "End date" to "Specific end date" and set the dates that you want. This gives you full flexibility to set the effective dates of the charge.
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Re: Percentage Discount for a specific time only
thx
i will try that
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Re: Percentage Discount for a specific time only
Hi @peterscheen,
Just out of curiousity, have you had time to test my suggestion? If so, did it solve your scenario?
Looking forward to hear about the outcome.
Kind Regards
Per
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Re: Percentage Discount for a specific time only
Hi
Yes it solved the scenario for a discount on a specific time, thx