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Re: Handling Cancellations

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Zuora Alumni

Handling Cancellations

Question: Which of the 3 types of Cancellations is the best to do?



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Zuora Alumni

Re: Handling Cancellations

Answer:  The type of Cancellation varies depending on the circumstances, and what you would like the outcome to be. 

 

Please review the attached article on Handling Cancellations in a Subscription Business, as it discusses the various types of cancellations. 

Handling Cancellations in a Subscription Business 

 

This article talks about the different types of refunds.
Refund

 

This article will help you create a Refund Invoice.
Refund Invoice Payment

 

This article best explains the timeframes for Refunding a payment.
Creating Refunds



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Highlighted
Zuora Alumni

Re: Handling Cancellations

Answer:  The type of Cancellation varies depending on the circumstances, and what you would like the outcome to be. 

 

Please review the attached article on Handling Cancellations in a Subscription Business, as it discusses the various types of cancellations. 

Handling Cancellations in a Subscription Business 

 

This article talks about the different types of refunds.
Refund

 

This article will help you create a Refund Invoice.
Refund Invoice Payment

 

This article best explains the timeframes for Refunding a payment.
Creating Refunds



If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √

View solution in original post