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Error(Not support suspend and resume amendment) while suspending subscription via create() call

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Error(Not support suspend and resume amendment) while suspending subscription via create() call

Error(Not support suspend and resume amendment) while suspending subscription via create() call.






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Re: Error(Not support suspend and resume amendment) while suspending subscription via create() call

The tenant has Suspend Resume T9 settings enabled, still getting below error from SOAP create() call while suspending subscription:

 

<ns1:Code>NO_PERMISSION</ns1:Code>

<ns1:Message>Not support suspend and resume amendments.</ns1:Message>

 

Please note, amend() call needs to be used to create a suspend amendment.

For example:

<ns1:amend>
  <ns1:requests>
   <ns1:Amendments>
    <ns2:ContractEffectiveDate>2017-02-10</ns2:ContractEffectiveDate>
     <ns2:SuspendDate>2018-01-01</ns2:SuspendDate>
     <ns2:Status>Completed</ns2:Status>
 <ns2:SubscriptionId>2c92c0f859d9576f0159f04beba77cf4</ns2:SubscriptionId>
      <ns2:Type>SuspendSubscription</ns2:Type>
    </ns1:Amendments>
  </ns1:requests>
</ns1:amend>

Supporting KC article: http://knowledgecenter.zuora.com/DC_Developers/SOAP_API/E1_SOAP_API_Object_Reference/Amendment/Suspe...






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