Subscriptions Ideas

Ideas about Customer Accounts, Subscriptions and Product Catalog

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Issue: Inability to remove renewal amendments Description: If a customer accidentally renews the wrong account or renews twice we are unable to remove this renewal. This is due to the fact you can't delete an amendment after invoicing/processing a payment. This is causing us to have to cancel the subscription, apply a credit to the account and have the customer repurchase. This happens very frequently and has caused a high level of aggravation for our customers.

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Subscriptions Ideas

Inability to Remove Renewal Amendments

Option to have Fixed Amount Discounts Prorate on early cancellation

Ability to add attachments to subscriptions

Ability to cancel a subscription with an Effective Date in a Closed Accounting Period