New Idea
perswardh Student


Currently there are no support for changing trigger dates (Contract Effective Date, Service Activation Date, Customer Acceptance Date) using the orders functionality. It is possible using amendments but not orders.

This is needed when unintentiallly setting the wrong trigger dates when creating subscriptions using orders.



"Trigger Dates: Once rate plan charge trigger dates are set, you cannot directly update or override the trigger dates."

gelaimr Z-Support SME

Z-Support SME

Issue: Currently, OriginalID and CancelledDate fields not returned via GET "{account-key}"


The customer can use the CRUD call, but they are trying to reduce the number of round trips and complexity of getting all the subscription information. Right now if a user has several subscriptions they need to loop through and get the two additional fields of data for each subscription, if this information could just be returned with "{account-key}" it would reduce complexity.


Reference: SUB-5844



0 Kudos
waterstorm Tutor


In the REST API, add a new "future" or "pending" charge-detail to "get subscriptions by account" with ratePlanCharges that are all in the future.

Currently it's only possible to either get all, only the current or ratePlanCharges at a specific date.


However it would be nice to be able to pull only the ones in the future. We needed this in several projects already and currently the only way is to pull all of them and then filter down using the date field.


So instead of "charge-detail=current-segment" it would be nice to also be able to use "charge-detail=future-segment" or "pending-segment".


0 Kudos
bsanders Valued Scholar

Valued Scholar

Group Subscriptions for Invoicing

Status: Unlikely
by Valued Scholar bsanders ‎01-16-2017 07:56 AM - edited ‎01-16-2017 07:57 AM

Currently Subscriptions allow us to either Invoice Together or Invoice Separately, however there is no option to group a selection of Subscriptions to invoice together. Especially for customer accounts with numerous subscriptions, it would be very useful to be able to create invoice groups and then assign subscriptions to them. This would allow for greater control over how we invoice our customers as well as allowing us to reduce the number of actual invoices which we need to send to our clients.

Status: Unlikely

It's a good idea, but unlikely to be implemented in the next few quarters.

0 Kudos
bsanders Valued Scholar

Valued Scholar

Add Notes when Cancelling a Subscription

Status: Under Consideration
by Valued Scholar bsanders ‎09-09-2016 06:35 AM - edited ‎09-09-2016 06:36 AM

In current Amendment functionality there is an optional Notes section ("Change Description") which allows for free-form notes about the amendment. It would be very useful to have this same type of optional notes section when using the Cancel feature from within the Subscription. Currently the only features of the Cancellation are choosing the related dates. However especially when we have multiple analysts updating subscriptions across the company, when a subscription is Cancelled it would be very usefull for everyone else to be able to have relevent notes when looking at the subscription at a later point in time.