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Re: Upgrade / Downgrade Amendment

Upgrade / Downgrade Amendment

 

Create a new amendment type of "Upgrade" or "Downgrade" that combines a Remove Product and New Product amendment.  This would be more convenient than trying to figure out if the two amendments (Remove + New) are related and what direction (Up or Down) the change is going.

 

Currently, we use delta MRR to see if it's an upgrade (positive MRR) or downgrade (negative MRR).  But there are some cases where the delta MRR is 0, but from a product standpoint, it may be an upgrade or downgrade.

 

Thanks for reading!

2 Comments
Zuora Product Team
Zuora Product Team

We are working on an Orders project where you can put multiple amendments against either one or multiple subscriptions in a single order.  You would also be able to model creating a new subscription in an Order.

 

With that, I think you can then create a custom field on the Order object and assign whether it's an upgrade or downgrade.

Zuora Product Team
Zuora Product Team
Status changed to: Under Consideration