Happy Business Starts Here

Zuora Documentation

Why allocations are not happening for the eligible lines?

Question:

Why allocations are not happening for the eligible lines?

1 REPLY 1
Highlighted
Zuora Documentation

Re: Why allocations are not happening for the eligible lines?

Answer:

If one or more DOC Line IDs are stamped with the SSP error (ERROR -40 UNABLE TO DERIVE FV) in the RC, the allocation will not happen even though the lines are eligible for allocation.

 

This SSP error occurs when the stratification value does not match in the SSP batch. RevPro cannot apply the SSP group ID from the batch and then reports this error.

 

Solution:

Please upload the respective SSP batch with the matching stratification and then re-allocate the RC.

 

If you think this post is helpful, please click Kudos below.