"An error occurred in the parsing of the Tax Request!The request received was: No response received"
Application : Tax App
Error : "An error occurred in the parsing of the Tax Request! The request received was: No response received"
Cause : The tax vendor did not return a response so Zuora cannot make tax with it.
Solution : Navigate:
connect.zuora.com -> Under My Connect -> Tenants -> Go to the respective tenant where you have the tax app installed -> Launch the app -> Go to the Testing tab -> Click on the Details tab below Response Body.
If the Details section is blank, reaching out to the tax vendor (example Vertex or Avalara) to understand why there was no response returned from them would be the best solution at this point.
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