Inconsistency in the way Zuora and NetSuite handle payments
Known Issue: Currently, Zuora allows users to make payments with credit cards that are expired in the same month (e.g., customers are allowed to use a credit card that is expired in 01/2012 to make a payment in January 2012). When we try to sync this payment to NetSuite, we also sync payment method associated with the payment. NetSuite rejects the payment because it does not accept credit cards that are expired in the same month with the payment sync (e.g., NetSuite rejects the this payment sync because the credit card is expired in January and the sync is done in January).
Reference Number: DE8128
Status: Under evaluation
- NetSuite allows to sync credit cards that are expired in the same month when the sync happens.
- Zuora denies payments with credit cards that are expired on the same month when the payments take place