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Maintenance Notifications - Page 3

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KevinM
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06/21/19 UPDATE: This maintenance will proceed as scheduled for the Sandbox environment only. We will not be moving Production traffic at this time.

 

During final implementation of the equivalent change in our standby environments on Thursday, June 20, we discovered a service interruption of 30-60 seconds. Due to this, we will schedule the Production maintenance for a date approximately 3 weeks from now. The new date and time will be decided and announced by Wednesday, June 26, with a minimum of 2-3 weeks of advanced notice prior to the implementation.

 

In order to increase network capacity, security, and reliability we will be conducting a network maintenance in our US Production and Sandbox datacenter on Friday, June 21, 2019 from 9:00PM PDT to 11:00PM PDT. Actual impact is expected to be less than 2 minutes.

 

We will be moving traffic to new firewall infrastructure, which has been pre-configured and prepared to take network traffic. When the transition is made, existing sessions will be closed. New sessions can be re-established within 2 minutes.

 

API and UI availability will be briefly affected. RevPro services will not be affected.

 

A maintenance status message will be posted upon completion of the activity.

jizh
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Rolando
517 Views
0 Comments

In the upcoming Zuora Release R247 we’re moving Zuora Dashboard from “Reporting” (in the left navigation menu) to a new section we’re calling “Analytics”.

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Megan
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**UPDATED TIME**Scheduled maintenance for the Promo Codes App on 17 June 20 May 2019. 

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Rolando
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Zuora Reporting and Insights Analysis will undergo maintenance for US Production environment only, Saturday April 20th 2019, 6:00 PM - 8:00 PM PT

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KevinM
3716 Views
5 Comments

UPDATE: The maintenance window start time has been updated to 7:00PM PDT to 9:00PM PDT

 

In order to increase network capacity, security, and reliability we will be conducting a network maintenance in our US Production and Sandbox datacenter on Saturday, April 20, 2019 from 9:00PM PDT to 11:00PM PDT 7:00PM PDT to 9:00PM PDT.

 

API and UI functionality will be unavailable intermittently throughout the maintenance window as we transition in new capacity and network paths optimize. Pre-configuration and placement work has been completed in order to minimize traffic interruptions during the maintenance window. RevPro services will not be impacted.

 

A maintenance status message will be posted upon completion of the activity.

Rolando
3105 Views
4 Comments

Zuora Reporting and Insights Analysis will undergo maintenance for Performance Test Environment (PT1/PTE), US API Sandbox, & US Production environments.

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KevinM
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Update on 3/20: This maintenance will be rescheduled to a later date TBD.

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KevinM
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Yong
521 Views
0 Comments

In order to increase capacity and reliability, we will be conducting a network maintenance in our Performance Test (PT1) infrastructure from Wednesday, March 13 2019 10:00PM PDT to Thursday, March 14, 12:00 AM PDT. API and UI functionality will be unavailable for brief periods during the maintenance window. A maintenance status message will be posted upon completion of the activity.

 

Update: The scheduled maintenance completed successfully at 11:32 PM PDT on March 13th.

scottb
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We are updating the SSL certificate used for the endpoint listed above due to its upcoming expiration. This change should be non-impactful as the root and intermediate certificates will remain the same (DigiCert).

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Shelly
1042 Views
1 Comment

We will be conducting a network maintenance in our Performance Test (PT1) infrastructure on Sunday, March 10 2019 from 8:00PM PST to 10:00PM PST.

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Yong
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0 Comments

In order to increase capacity and reliability, we will be conducting a network maintenance in our Performance Test (PT1) infrastructure on Wednesday, February 20 2019 from 8:00PM PST to 10:00PM PST. API and UI functionality will be unavailable for brief periods during the maintenance window. A maintenance status message will be posted upon completion of the activity.

Update: The maintenance has completed. 

Yong
523 Views
0 Comments

In order to increase capacity and reliability we will be conducting a network maintenance in our Performance Test (PT1) infrastructure on Sunday, February 17 2019 from 8:00PM PST to 10:00PM PST. API and UI functionality will be unavailable for brief periods during the maintenance window. A maintenance status message will be posted upon completion of the activity.

Update: We have completed the maintenance.

Yong
515 Views
0 Comments

In order to increase capacity and reliability we will be conducting a network maintenance in our Performance Test (PT1) infrastructure on Thursday, February 14 2019 from 7:00PM PST to 9:00PM PST. API and UI functionality will be unavailable for brief periods during the maintenance window. A maintenance status message will be posted upon completion of the activity.

 

Update: The scheduled maintenance has been completed.

KevinM
1436 Views
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Yong
584 Views
0 Comments

In order to increase capacity and reliability we will be conducting a network maintenance in our Performance Test (PT1) infrastructure on Wednesday, January 23, 2019 from 8:00PM PST to 10:00AM PST. API and UI functionality will be unavailable for brief periods during the maintenance window. A maintenance status message will be posted upon completion of the activity.

 

The scheduled maintenance in Performance Test (PT1) environment has been finished. All systems are operational. 

Rolando
542 Views
0 Comments

Zuora Dashboard features will undergo maintenance on Friday 01/18/2018 from 06:00PM - 06:30PM PT in the US Production environment only.

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scottb
1071 Views
0 Comments

We will be conducting a network maintenance in our Performance Test (PT1) infrastructure on Saturday, January 19 2019 from 7:00PM PST to 9:00PM PST. API and UI functionality will be unavailable for brief periods during the maintenance window.

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scottb
2260 Views
4 Comments

We will be conducting a network maintenance in our US Production datacenter on Saturday, January 26 2019 from 7:00PM PST to 9:00PM PST. API and UI functionality will be unavailable for brief periods during the maintenance window. 

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scottb
906 Views
0 Comments

We will be performing emergency maintenance to the Connect platform on 12/12/2018 from 9:00pm to 12:00am (midnight) Pacific.

Maintenance window extended to 12/13 1:00am Pacific

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scottb
14920 Views
25 Comments
weiwei
2499 Views
3 Comments

Critical Sandbox Environment Maintenance – Tuesday October 23, 2018 FROM 7:00PM UNTIL 11:00PM PDT

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Rolando
586 Views
0 Comments

Zuora Insights and Dashboard features will undergo maintenance on Saturday 10/27/2018 from 06:00PM - 08:00PM PT in the US Production environment only.

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weiwei
3084 Views
5 Comments

A subset of customers may be experiencing connection issues between PCEs and Avalara taxation test service.

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Xi
Zuora Staff
956 Views
1 Comment

We plan to perform a scheduled maintenance for Real-time Usage Rating feature in our US Production environment on Wednesday October 17th, 2018, between 12:00AM and 1:00AM PT.

This maintenance will only impact Zuora customers who have Real-time Usage Rating feature enabled in US Production. Users of Real-time Usage Rating will experience UI and API service performance degradation during the maintance window.

 

This announcement will be updated when there is new progress of the scheduled maintenance.

scottb
7603 Views
13 Comments

We will be conducting a network maintenance in our US Production datacenter on Sunday November 11, 2018. API and UI transactions will be unavailable for up to 1 hour during the maintenance window. 

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Manojna
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0 Comments

 

Impacted Region: US Performance Test(PT1) Environment

 

We will be performing an urgent preventative maintenance of our Storage system. We are reserving the 4 hour window where most time is in validation, actual work time is approximately 30 minutes so we expect the downtime to be considerably less than our window.

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scottb
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0 Comments

We will be preforming maintenance on the Connect Marketplace database to improve reliability. This maintenance will occur on 9/20/2018 from 12:00am to 12:30am PDT. During this time all Connect services and applications will be unavailable via both the UI and API.

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