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As a part of making our service more resilient our technology teams will be performing emergency maintenance on our core network tier serving both Production and Sandbox environments.

 

We do not anticipate any interruption to the service but will be performing activities on redundant components serving live traffic.

 

Thank you for your patience while we improve our services.

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  • Maintenance
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Greetings,    
 
Zuora will be conducting database maintenance activities to APISanbdox environment between 7:00 pm - 8:00 pm Feb 5 PST. During this maintenance window, a subset of customers will experience service disruption in this environment. 
 
If you would like to know whether your tenant will be affected, please submit a ticket to support@zuora.com for more information. 

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Greetings,

 

We are going to perform an emergency database maintenance for our New Reporting Platform in Production tonight, 11/30/16, from 7-8pm PST.

 

During this one hour maintenance window, all tenants in Production environment will not be able to use New Reporting for up to 60 minutes.

 

All other areas of Zuora will not be impacted by this maintenance activity. 

 

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Greetings, 

 

Zuora will be conducting maintenance activities to PT1 environment between 10:00 pm - 10:30 pm December 4 PST. During this maintenance window, customers may experience service disruption on this environment.

  • Maintenance
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Greetings, 

 

Zuora will be conducting maintenance activities to Production environment between 10:00 pm - 10:30 pm December 17 PST. During this maintenance window, customers may experience service disruption on this environment.

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Greetings,

 

Zuora will be conducting system maintenance activities to API Sandbox environment between 10:00 pm - 10:30 pm December 10 PST. During this maintenance window, customers may experience performance disruption on this environment.

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Zuora CommunityYou will be affected by this change if your certificate store does not trust the root certificate chain specified below.  Please work with your technology teams to determine if this change will affect you.

 

Action is required on your part prior to December 6, 2016 if your certificate store does not trust the root certificate chain specified below to ensure you do not experience any disruption in service.

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  • Maintenance
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Zuora will be conducting maintenance activities to Performance Test (PT1) environment from Nov 9th - Nov 14th, 2016 PT. During this maintenance window, customers might experience performance degradation on this environment. 

 

  • Maintenance
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Maintenance Window: 00:50-02:00 PDT (03:50-05:00 EDT) on Nov 5th, 2016 Saturday

Environment Affected: Production

 

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Maintenance Window: 01:00-02:00 PDT (04:00-05:00 ET) on Oct 23, 2016 Sunday

Environment Affected: Production

 

Zuora will be conducting maintenance activities to our systems from 01:00-02:00 PDT (04:00-05:00 ET) on Oct 23, 2016 Sunday. During this maintenance window, customers may experience some delays in asynchronous batch processing tier. We don't anticipate any interruption to synchronous APIs and UI. 

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RBM Connect will be having a scheduled maintenance and will be expecting downtime from 3AM - 4AM EDT (August 10). We are doing a major system update and the database conversion and this includes all applications, API's and Tools.

 

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  • Maintenance
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Zuora Technical Operations will be conducting a planned maintenance from 20:00 to 21:00 PM PDT on July 21, 2016. 

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  • Maintenance
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Zuora Technical Operations will be conducting maintenance activities to it’s Network and Systems from 2100-2200 PDT on July 23, 2016. During this maintenance window, some Zuora customers may experience longer than usual processing times for some Zuora activities. Customers should not experience any service outages during this time, and normal system availability will resume after the maintenance has concluded.

 

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  • Maintenance
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We plan on performing a network maintenance operation in our Performance Test (PT1) Environment on Thursday, July 7th, 2016 between 9PM to 9:40PM PDT.

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  • Maintenance
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This maintenance has been rescheduled for 14th May from 7-8 pm PST.

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  • Maintenance
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Greetings,
 
We plan on performing a maintenance operation in our Performance Test Environment on Monday, February 8, 2016 at 12pm PST.
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  • Maintenance