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Question: I setup SSO correctly but i'm still being sent to your login screen

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Robert
Zuora Alumni
Zuora Alumni
‎06-16-2017 11:19 AM
‎06-16-2017 11:19 AM

Question: I setup SSO correctly but i'm still being sent to your login screen

Question: I'm seeing Zuora login screen(see below screenshot) even though my account is setup for SSO.   Below is a check list of what have been done.   What can be causing this problem?

 

1.  Verified user id is enabled for SSO.

2.  Verified metadata was uploaded

3. Verified end url is correct: https://www.zuora.com/apps/saml/sso/alias/defaultAlias​

 

ZuoraSignIn.png


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Robert
Zuora Alumni
Zuora Alumni
‎06-16-2017 11:23 AM
‎06-16-2017 11:23 AM

Re: Question: I setup SSO correctly but i'm still being sent to your login screen

Answer: The endpoint url is case sensitive.   You are sending "https://www.zuora.com/apps/saml/sso/alias/defaultAlias​​". You need to send the endpoint as "https://www.zuora.com/apps/saml/SSO/alias/defaultAlias​"

 

 

 

 


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