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My tasks in Connect are returning "Invalid login. User name and password do not match."

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My tasks in Connect are returning "Invalid login. User name and password do not match."

Question or Problem Statement:
My tasks in Connect are returning "Invalid login. User name and password do not match." I never had any problems logging into the sandbox UI, it was only the Connect product catalog export tasks that were failing due to invalid login. I am pasting in the exact same credentials into the Connect login profile that I use to log into the sandbox UI, so it feels like there is something wrong on the back-end.






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Re: My tasks in Connect are returning "Invalid login. User name and password do not match.&quot

Solution:
Please remove any of the following characters from their password, there may be an issue the way the tool is escaping those characters.
* <
* >
* "
* '
* \
* &


Supporting References:
PS-8115






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Help others find answers faster by accepting my post as a solution √

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1 REPLY 1
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Re: My tasks in Connect are returning "Invalid login. User name and password do not match.&quot

Solution:
Please remove any of the following characters from their password, there may be an issue the way the tool is escaping those characters.
* <
* >
* "
* '
* \
* &


Supporting References:
PS-8115






If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √

View solution in original post

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