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Re: I can't close my accounting period after I updated a payment stuck in processing

Zuora Staff

I can't close my accounting period after I updated a payment stuck in processing

I can't close my accounting period after I updated the payment stuck in processing, how can I close my period?



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Zuora Staff

Re: I can't close my accounting period after I updated a payment stuck in processing

Once you have updated your payment from the stuck in processing status, you may then re-run your trial balance, which will clear the payment from the action required.

 

Here are the knowledge center articles for trial balance:

 

https://knowledgecenter.zuora.com/CC_Finance/E_Accounting_Periods/D_Run_a_trial_balance



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