Happy Business Starts Here

Highlighted
Support SME

How to reverse a revenue when the charge used Custom Unlimited rule

Problem statement: How can we reverse a revenue when there is no invoice associate with it? No invoice means we cannot perform IIA.





SigNowBlue.png

 


If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √

1 REPLY 1
Support SME

Re: How to reverse a revenue when the charge used Custom Unlimited rule

Solution: You won't be able to reverse a revenue via IIA if there is no invoice. For revenue schedule created via Custom unlimited rule, you could reverse it by creating a revenue schedule under Charge Revenue Summary and input the revenue reversal amount.

Steps:

 

  1. Open the Charge Revenue Summary page associated with the charge and click "create revenue schedule" button.

  2. Say you wanted to reverse the whole $100 revenue, then you must input - $100 and decide the reversal period distribution.

    Note that like any other transactions, the revenue schedule (distribution) can only show under open accounting periods.

     





SigNowBlue.png

 


If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √