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Question: How can I override accounting code on a refund?
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By design, refund's Accounting Code inherits the value of the corresponding payment's Accounting Code so it is not editable.
Please review the Create Refunds article for additional information:
https://knowledgecenter.zuora.com/CB_Billing/K_Payment_Operations/Refunds/Creating_Refunds
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By design, refund's Accounting Code inherits the value of the corresponding payment's Accounting Code so it is not editable.
Please review the Create Refunds article for additional information:
https://knowledgecenter.zuora.com/CB_Billing/K_Payment_Operations/Refunds/Creating_Refunds
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Re: How can I override accounting code on a refund?
It's possibile to inherit in a payment refund the accounting code "overrided" of a Payment ?
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Re: How can I override accounting code on a refund?
any update ?
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Re: How can I override accounting code on a refund?
Hello,
I apologize for the delay.
The accounting code on a payment refund can not be overridden. The accounting code used on the original payment will be used on the payment refund.
Please let me know if you have any further questions.
Thank you,
Monique
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Re: How can I override accounting code on a refund?
Can you suggest me the way? Since when I refund a payment, it inherits the accounting code according to payment type defined in this section :
https://www.zuora.com/apps/AccountingCodeSetting.do?method=view&category=Payment
Is there a specific configuration to apply the same accounting code of payment?
KR,
Federico
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Re: How can I override accounting code on a refund?
Please private message me your tenant # and use case so I can review this.
Thank you,
Monique
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