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07-01-2020
09:52 PM
07-01-2020
09:52 PM
Custom Revenue Recognition Rule "Issue Base Calendar" is not recognizing revenue for few invoices.
Problem: "Issue Base Calendar" is not recognizing Revenue for a few subscriptions as expected.
Reason:
invoice line items for this subscription are created for the period 05/02/2020 to 05/31/2020. The Calendar setup for this rate plan charge is as shown below.
Based on this the revenue has to be distributed on the below-given dates as 05/02/2020 does not fall on the 1st it is not distributed.
As a workaround, please use the mass updater tool to distribute the revenue which is having this issue.
https://knowledgecenter.zuora.com/CC_Finance/Mass_Updater
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