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Pending Tax Invoices

Hello,

 

It would be great, if an Accounting Period could NOT be closed if there were invoices in a "Pending for Tax" state. We just ran into an issue where we had invoices from March that were pending tax. This meant those accounts did not get invoiced for all months between March to date, impacting revenue. We had to work with support (who was awesome) to help us update the invoices so we could go through and cancel them all. Seems like we should not be able to close a period if there are invoices that obviously need to be cancelled, since once the period is closed you can't touch them!

 

Thanks!

1 Comment
Scholar

I agree, this is a good idea. We actually just ran into the same issue yesterday and have opened up a ticket with support. They're investigating how to resolve the issue.

 

In your case, how were the invoices updated so they could be cancelled?

 

Thanks!