New Idea
vasudeva_shenoy Partner

Partner

It seems like currently though customer/domain is provisionined their connect access, every signed-up user's access needed to be updated by support/connect to give access to the system. In any case, having ability for customers to have thier own admin user and manager users would be a great option.

claudiofreire Scholar

Scholar

Can Zuora Lock the "Post" buttons in the Bill runs and Invoices if the InvoiceNumbering App is correctly setup and active? This way users would only press post after being unlocked. Currently users press "Post" without knowing if the InvoiceNumbering App has finished, and it should be transparent to them.

Basically we need lock the post button and details editing if the InvoiceNumbering App is doing it's magic.

bheckard Scholar

Scholar

Reporting on Promo Codes

Status: New
by Scholar bheckard on ‎11-15-2017 12:30 PM

Hi there,

 

My company is using the Promo Codes app as part of our Zuora solution. I am told that there are no reporting capabilites for the Promo Codes app.

 

Knowing which codes are used the most/least would help us to know which are/are not working.

 

And at a more basic level, the inability to report on Promo Codes activity is a fairly serious omission.

 

Thank you,

Barry

Emmanuel Zuora Staff

Zuora Staff

With the new CM/DM functionality reaching LA stage this month, client willing to switch to it (or start using it) AND needing sequential invoice numbering will not be able to generate sequential sequences for posted CM/DM... 

This is a gap in the overall functionality...

 

You may say: yes, but then they already have different sequences for Invoice and CM/DM... which was one of the reason why they needed invoice numbering before (ie, to differentiate sequences of <0 and >0 invoices)... so, now they don't need invoice numering anymore...

 

I'd say: nope... because invoices as well and CM/DM can be cancelled, and this would create gaps in sequences... so a need for the ability to create true sequences for Posted document remains...

 

 

Jim Zuora Staff

Zuora Staff

Banks will receive a single check payment for multiple invoices. For Canadian clients this can be up to 50% of all payments.

 

The solution or way to handle this scenario is through the file format or layout.  The mock up the file layout on the left that’s what is currently in use.  This layout creates a payment per row.  So it doesn’t accurately create the 1 payment received but it creates 2 payments, one for each invoice.

 

But if it was structured in a way like on the right, then you can see that 1 Check payment for a total of $4162.75 applies to 2 invoices.  So that would correctly create 1 payment record in Zuora that would then apply to 2 invoices.

 

 

Zuora Invoice Number

Payment Amount

Check Number

Payment Date

 

Check Number

Payment Amount

Payment Date

Zuora Invoice Number

 

INV00708401

395.48

123

10/2/2017

 

123

4162.75

10/2/2017

INV00708401

(invoice balance is 395.48)

INV00707646

3767.27

123

10/2/2017

   

 

INV00707646

(invoice balance is 3767.27)

INV00709861

464.86

456

10/2/2017

 

456

5267.97

10/2/2017

INV00709861

(invoice balance is 464.86)

INV00710197

423.23

456

10/2/2017

   

 

INV00710197

(invoice balance is 423.23)

INV00707548

4379.88

456

10/2/2017

   

 

INV00707548

(Invoice balance is 4379.88)

INV00707705

6930.77

789

10/2/2017

 

789

6930.77

10/2/2017

INV00707705

1 payment for 1 invoice

                                                           

Renaldo Zuora Staff

Zuora Staff

Promo Code Management App

 

The ability to override price and billing frequency, in addition to adding discounts would be very helpful in building campaigns/promotions.

 

In a campaign, there is often a mix of rate plans and charges.  Specific charge prices are often reduced when they form part of a bundle.  A discount is then applied over the top of the reduced price.

 

As a further step/enhancment, it would be great to add the Price Books (app) to campaigns, which would achive similar to the request above.

0 Kudos
hbruzus Senior Tutor

Senior Tutor

Read Only or Run Only Permissions

Status: New
by Senior Tutor hbruzus on ‎01-17-2018 09:51 AM

Hello Zuora Community!

 

We would love a way to have permissions that are read only (or even run only) for Zuora Connect! This will allow us to have our front line staff track the progress of the workflows for errors and only engage our back-end/IT team when an issue comes up!

 

Thank you,

Heather 

0 Kudos
Guillaume Zuora Staff

Zuora Staff

Collection Manager - Amend Update Product

Status: New
by Zuora Staff on ‎12-06-2017 05:15 AM

Hi Connect Team,

 

It would be great to be able to create an Amendment "Update Product" into a workflow.

0 Kudos
jhileman Savvy Scholar

Savvy Scholar

The promo codes [Connect] app is cool and serves it's purpose. THIS post does a great job explaining installation and how to use them.

 

However, promo codes must be applied via API. This makes it challenging to create a quick proof of concept. As a non-developer, I have to now rely on my development team to build an interface just for testing or a PoC. I think this is a big miss!

 

I propose adding a feature so customers with the Promo Code Connect app, can apply a promo code when creating a subscription. See screenshot below.

 

Refer to initial post HERE

 

Promo Code UI

 

- Jeff