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Configurable Lockbox Error

VishG
Zuora Support

Configurable Lockbox Error

Error:

"Did not provide valid BAI data (does not start with 01 File Header record) or valid file name."

Screen Shot 2021-03-28 at 11.57.07 AM.png

Solution:

Different banks call different file types differently.
Zuora supports this type of BAI (Bank Administration Institute 2) file under Fixed Width Text - Multi-record (FWTMR).


Please select Fixed Width Text - Multi-record (FWTMR) file format and try again.

Screen Shot 2021-03-28 at 12.02.10 PM.png








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