Happy Business Starts Here

Newly Enrolled

reversing a payment after accounting period has closed

Hi, I realized I applied a payment to the wrong customer and the accounting period has closed. Therefore, I am unable to reverse this payment. Can someone let me know how to fix this?

Tags (1)
1 REPLY 1
Highlighted
Guru

Re: reversing a payment after accounting period has closed

Generally we have issued refunds if the operation occurred in a closed period and then reapplied the payment to the correct customer.

 

We make internal notes on the refund to note the reason for the reversal.