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We are trying to send an email Invoice, but get an error message we need to set up Manual Invoice

Question: We are trying to send an email Invoice, but get an error message we need to set up Manual Invoice



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Zuora Alumni

Re: We are trying to send an email Invoice, but get an error message we need to set up Manual Invoic

Response:  Great Question!    You would need to check in your Billing Settings to see if the email is disabled. You need to enable this email so that you can send an email Invoice.

 

Go to your "Billing Settings", then to "Setup Profiles, Notifications and Email Templates". Scroll down to the "Manual Email For Invoice | Manual Email For Invoice", and click "Edit".

 

Manual email Inv notification.png

 

This will bring up the box below. Check the "Active" box and save. 

 

Email Template Edit Notification.png

 

Once this is done, you should be able to send your Manual Email Invoice.

 

 



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