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Self Care Portal - Add Payment Method

We are in the process of adding the Self Care Portal, and are testing it out in APISandbox. We want to test out how a user would create a new Payment Method, but are receiving a message: "Please Contact Support to Add a New Payment Method". Could someone please point me in the direction of where we would be able to allow customers to manage their payment methods from the portal without having to contact someone in our billing dept to add for them? I can't find on the Self Care Portal Administation side where it would be updated to allow?