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Paypal - Preapproved Payments not enabled

QUESTION: We are experiencing an error when trying to process payments using Paypal.

The error message is: Preapproved Payments not enabled.






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Re: Paypal - Preapproved Payments not enabled

SOLUTION: This error message is a direct response coming from Paypal informing you that Pre-approved Payments are not enabled on your Paypal merchant account. This feature needs to be turned ON in order to setup and/or charge customers for subscriptions. (This is not a setting in Zuora). To resolve this, please contact your Paypal account representative and ask about enabling the Pre-approved Payments setting in your merchant account.






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