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[KNOWN ISSUE] Usage Upload via API Failure

Zuora Staff

[KNOWN ISSUE] Usage Upload via API Failure

Known Error: When upload usage file via API, intermittent failures with the error message:


"Import Status: Failed
Status Description: The usage file must be in valid CSV format."


If retry the upload, the can be processed successfully.


Status: Our Engineering team has identified the issue. The fix will be deployed in release R-221, tentatively 5/10/2017 to sandbox and 5/17/2017 to production.


Reference Number: BIL-21231

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