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How do I stop the email notifications of Payment Method Updater?

Questions:

 

We recently started using the Zuora payment method updater integration. We have automatic e-mails set up through Zuora to send to a customer when their payment method info is updated. However, we do not want e-mails to go out to the customer when CC info is auto-updated through account updater because it confuses the customer. How can I do that?

 

 



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Zuora Alumni

Re: How do I stop the email notifications of Payment Method Updater?

Solution:

 

Go to Z-Payment settings > Setup Profiles, Notifications and Email Templates, we can see a list of events which are configurable to enable/disable notifications(email or callout). Please see below screenshot.

You can disable the highlighted events to stop emailing out if the payment method is closed or updated by Payment Method Updater.



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