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How PMU works when existing payment method of the account has changed

Question: How PMU works when existing payment method of the account has changed in below scenarios:

 

1.The card number of the default payment method of the account has changed.

2.The expiration date/year of the default payment method of the account has changed.



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Zuora Alumni

Re: How PMU works when existing payment method of the account has changed

Answers:

 

1. If the card number of the default payment method has changed, Zuora PMU will close the existing payment method and then create a new payment method and set it as the default payment method on the account.

 

2. If the expiration date of the default payment method has changed, Zuora PMU will update the existing payment method with the latest expiration date on the account. 

 

By the way, PMU will not reset the "Consecutive Failed Payments" while updating the payment methods.



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