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Zuora Alumni

Getting "A6 - Illegal Action" when adding Amex for Chase Gateway

Problem: I'm getting the below error when trying to add American Express for Chase Paymentech Orbital Gateway.  

 

Error: A6 - Illegal Action

 

 



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Zuora Alumni

Re: Getting "A6 - Illegal Action" when adding Amex for Chase Gateway

Answer: American Express under Chase Gateway requires a minimum of $1.00 authorization. Anything less will ellicit that error. You will need to go into your Zuora Gateway settings and change your "Authorization Amount" to at least $1.00.

 

amexauth2.png



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