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Re: Getting error "51000060: Error processing transaction.125 - Declined by Fraud Service"

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Getting error "51000060: Error processing transaction.125 - Declined by Fraud Service"

Hi Zuora

 

We got the following error today when a customer tried to purchase using credit card -  "51000060: Error processing transaction.125 - Declined by Fraud Service". What does this mea? The credit card was a valid one. How to solve this?

 

 

Arun

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Zuora Staff

Re: Getting error "51000060: Error processing transaction.125 - Declined by Fraud Service"

It means that the credit card that was used to try and complete the purchase was flagged by your payment gateway as fraudulent. 

 

I would recommend contacting your gateway if you require further details on this.

 

In the meantime if you wish to take payment for this customer I would suggest an alternative method be employed.



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