Happy Business Starts Here

Highlighted
Zuora Support Moderator

Disable Avalara integration in our Zuora tenant

How do we switch the tax engine setup back to Zuora from Avalara?





SigNowBlue.png

 


If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √

1 REPLY 1
Zuora Support Moderator

Re: Disable Avalara integration in our Zuora tenant

There are 2 methods to disable Avalara:

 

1) You can change the 'Tax Engine' configured in all of your Tax Codes from Avalara to Zuora Tax. The tax will not be calculated by Avalara. Please read here for more information: https://knowledgecenter.zuora.com/CB_Billing/Billing_Settings/Set_Up_Taxation_Codes

 

2) If would like a more permanent solution, we can disable External Tax Engine on our end. You will still need to switch Tax Engine (as indicated in the first option) in your Tax Code to Zuora Tax first to avoid the tax codes referring a tax engine not existing. This method will completely disable Avalara and revert back to Zuora Tax.





SigNowBlue.png

 


If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √