We need the ability to retire rate plans both for new AND existing customers. I understand I can use the effective dates to retire rate plans for new customers/subscriptions, but there is no way in Zuora to indicate that the next renewal for a customer should not include a specific product or rate plan. Without this, we have no way of retiring or replacing legacy software (without back-end work to move people from one rate plan to another). As a minimum I'd like to be able to mark a rate plan as retired for existing customers from a specific date (which would remove it from their next renewal). Even better would be the ability to indicate what rate plan this should be replaced with.
... View more