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Track Credit Balance Detail Transactions to provide Currency Conversion Gain/Loss

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Track Credit Balance Detail Transactions to provide Currency Conversion Gain/Loss

Currently all credit balance transactions go in and out of a bucket. There is no way of knowing where a $100 credit balance came from. There may have been a payment in January (check), one in April(CC) and another in June(CC) that all made up the credit balance. Maybe $20 was used in July to pay off an invoice. We have no idea if the $20 was taken from the Jan, April, or June payment.

This creates complexity around reporting FX gains and losses.

A customer going live on Zuora now would like the ability to track in detail where the applied credit balances are coming from.

They would like this to be stored in the system, but would also like accurate reporting from an aging standpoint.

In the example above, if we see an &80 credit balance on an account, the customer would like to see in the aging that there was $30 from a check in January, $40 from a CC in April and $10 from a CC in June.

This will allow for better aging reports and for an easier time calculating FX gains and losses.

2 Comments
Community Manager
Status changed to: More Feedback Needed
 
Community Manager
Status changed to: Under Consideration