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Show the 'Refund: Gateway Response' field on Refund tab

We would like to change the UI settings in the refund tab to show the 'Refund: Gateway Response' field that we get in the data extraction.

2 Comments
Zuora Alumni

Te elaborate on this enhancement request: 

 

The information on this "Refund: Gateway Reponse" field is more accurate to understand a gateway-related refund processing issue, coming from the gateway itself. 

The problem is that, if the information is carried over to ZUORA, it is only visible by exporting it through Excel. 

Having such field exposed at UI level would speed up troubleshooting. 

 

 

Zuora Alumni
Status changed to: Under Consideration